We’re members of the Travel Trust Association. When travelling with CLB Global Travel you also have the assurance of 100% financial protection thanks to our membership with the Travel Trust Association.
Our customers have the assurance of 100% financial protection thanks to our membership with the Travel Trust Association. Every penny that you pay CLB Global Travel is protected by the Travel Trust Membership number TTA Q5016.
When you book your holiday with us, we will issue you a Travel Trust Association certificate outlining the protection in place.
It means that you can book your holiday secure in the knowledge that the Travel Trust Association will protect you in the unlikely event of a member becoming insolvent. Should a member of the Travel Trust Association for any reason financially fail or cease trading, the Travel Trust Association will liaise with the suppliers and Tour Operators to ensure that your holiday goes ahead unaffected. If for any reason this is not possible, TTA will administer a claim for a refund of money that you have paid to Earth Trip for your holiday.
Every Travel Trust Association member deposit your money into the Trust Account. A Trust Account is a bank account designated to hold the customer’s money. Your money remains in the Trust Account and is supervised by an appointed trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members and the trustee are required to authorise payments from the trust account. In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association. TTA will guarantee the financial obligation of its members up to a maximum any one passenger of £11,000. So if you paid £2,000 we guarantee we will reimburse the loss of the £2,000, where it is not available for you from the Trust Account.
Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid. When you make a booking, you will be supplied with a guarantee certificate
Should the TTA member become insolvent, in most instances your money will still be held within the TTA member’s Trust Account by the designated Trustee, and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases, your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.
A travel company enters into an ‘Event of Default’ once they have ceased to be a member of the Travel Trust Association. It is a standard term used by the Travel Trust Association when a company is no longer a member of the Travel Trust Association for any reason. If you have booked with a Travel Trust Association member who has entered into an Event of Default, do not panic! The Travel Trust Association provides total financial protection. TTA expect clients to travel as planned. TTA shall be liaising with suppliers and tour operators to ensure that your holiday/trip goes ahead unaffected. If for any reason this is not possible, TTA will be administering a claim for a refund of money that you had paid to Earth Trip for your holiday.