Welcome to CLB Global Travel (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website https://clb-global-travel.com/ and any services provided by CLB Global Travel. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Booking and Reservations
A. Booking Process
- By making a reservation with us, you confirm that you are authorised to make the booking on behalf of all travellers included in your reservation and that they accept these Terms.
- A booking is considered confirmed once you receive a booking confirmation email from us.
B. Payment Terms
- The full payment or a deposit is required at the time of booking, depending on the terms of the specific travel package.
- Failure to pay the balance by the specified due date may result in the cancellation of your booking and forfeiture of any deposit paid.
C. Pricing
- All prices are quoted in GBP or EUR and are subject to availability. We reserve the right to alter the price of any travel product before your booking is confirmed.
- Prices include all taxes and fees unless otherwise specified.
D. Changes and Cancellations
- Customer-Initiated Changes: Any request to change your booking must be made in writing. We will do our best to accommodate changes, but we cannot guarantee they will be possible. Any changes may incur additional costs.
- Cancellations by Customer: Cancellation requests must be made in writing. Cancellation fees may apply depending on how much notice is given and the terms of the specific travel package.
- Cancellations by Us: We reserve the right to cancel a booking at any time due to circumstances beyond our control (e.g., natural disasters, political instability). In such cases, you will receive a full refund or an alternative travel option.
2. Travel Documents and Requirements
A. Passports and Visas
- It is your responsibility to ensure that you and all travellers in your booking have valid passports and obtain any necessary visas or permits before travel.
- We are not liable for any issues arising from incorrect or incomplete travel documents.
B. Health and Safety
- You must ensure that you and all travellers in your booking are aware of any health requirements or precautions relevant to your travel destination, such as vaccinations or medications.
- We recommend purchasing travel insurance to cover unforeseen circumstances, including medical emergencies.
3. Use of Our Website
A. Website Content
- All content on our website, including text, images, graphics, and logos, is the property of [Your Travel Agency Name] or its content suppliers and is protected by copyright laws.
- You may use the content for personal, non-commercial purposes only. Unauthorized use of the content is prohibited.
B. User Conduct
- You agree not to use our website for any unlawful purpose or any purpose prohibited by these Terms.
- You are prohibited from using our website to engage in any conduct that could damage, disable, or impair the site or interfere with others’ use of the site.
C. Links to Third-Party Sites
- Our website may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content or practices. You access these links at your own risk.
4. Limitation of Liability
- To the fullest extent permitted by law, [Your Travel Agency Name] will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services or website.
- We do not guarantee the accuracy, completeness, or reliability of the information provided on our website. The use of our website and services is at your own risk.
5. Indemnification
You agree to indemnify and hold [Your Travel Agency Name], its affiliates, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our website or services, your breach of these Terms, or your violation of any law or the rights of a third party.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or relating to these Terms or your use of our services shall be resolved exclusively in the courts of [Your Jurisdiction].
7. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes indicates your acceptance of the new Terms.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: